At BS Seller Hub, we take product quality seriously. Every product is chosen carefully, and we want you to be happy with everything you buy from us.
Product Quality Standards
We only sell products that meet our quality standards. Before dispatch, every order is inspected and packed carefully, so your items arrive in good condition.
If a Product Arrives Defective or Damaged
If your product arrives defective, damaged or faulty, please contact us as soon as possible. Keep the product and its packaging, and take a photo of the defect or damage if you can — this helps us sort things out quickly.
How to Report a Defect
To report a defect, email support@bssellerhub.site or call +4407367719872. Please include your order number, the product name and a short description of the problem, with a photo if possible.
Replacement or Refund
If a product is defective or damaged, we will offer a replacement or a refund, in line with our Refund and Returns Policy. Please contact us within the returns period, and we will guide you through the process.
Contact Us
BS Seller Hub, 780 Lea Bridge Road, London E17 9DN, United Kingdom. Phone: +4407367719872. Email: support@bssellerhub.site.